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Digital Heist: How Automated Bots Plundered the “Phantasmal Flames” Release

Tom Urbain
|
Sep 04, 2025
| 12 minute read

Let’s set the scene. You’re a Pokémon TCG fan, and the hype for the “Phantasmal Flames” expansion is real. Mega Charizard X and Mega Gengar are coming back! You’ve marked your calendar for the November 14, 2025 release, and you’re ready to camp the Pokémon Center website for the pre-order. The site even went down for maintenance, which everyone hoped was them powering up their defenses to “stop bots and other scalping techniques.” For a moment, it felt like this time, just maybe, it would be a fair fight.

But as any seasoned trainer knows, sometimes the battle is over before you even get to choose your first Pokémon. And this time, we didn’t even make it out of Pallet Town.

While we were all waiting for the “Go Live” button, a far more sophisticated team was already celebrating in the shadows. On private Discord servers, scalping groups were high-fiving. They’d found a backdoor in the Pokémon Center’s website, a secret passage that let their army of bots march in and snatch up “Phantasmal Flames” products before they were even officially listed. The numbers were staggering: they bragged about executing over 42,000 successful checkouts. They’d cleared the shelves before the store was even open.

And the worst part? They weren’t even sorry. These weren’t misunderstood rivals; they were full-blown villains, gloating in their private channels. “This is OUR holiday season,” one declared, “Let the criers cry and the whiners whine… while we reap the profits.” They were proud that the set was “beginning to look out-of-stock” because of them, treating the hobby like a stock market they’d just successfully crashed for their own gain.

As the news broke, the community’s excitement turned to that all-too-familiar feeling of frustration and defeat. Thankfully, The Pokémon Company stepped in like a legendary hero, identifying and canceling the vast majority of the fraudulent orders. It was a critical save that likely prevented millions of dollars from being siphoned out of the community. But it was a reactive move. The “Phantasmal Flames” incident wasn’t just a glitch; it was a glaring spotlight on the crisis our hobby faces. It showed us an ecosystem where the bad guys can win before the game even starts, leaving the real fans as collateral damage.

Meet the Scalper’s Pokémon Team

So, how does a small army of scalpers pull off a heist of 42,000 items before you’ve had your morning coffee? It’s not magic, though it might as well be. It’s a digital arms race, and they’ve brought the tech equivalent of a Mewtwo to a Caterpie fight. At the center of it all are scalper bots, automated programs built for one thing: to buy things faster and in greater numbers than any human ever could.

A bot can complete a checkout in the blink of an eye because it doesn’t need to look at the pretty pictures on a website. It talks directly to the site’s brain (the backend server), skipping the line and making the purchase almost instantly. And when a store says, “one per customer”? A human is stopped. A bot operator just unleashes a thousand bots, turning the rule into “one per bot.”

To pull this off, they have a whole team of specialized “Pokémon,” each with a unique skill for cheating the system.

  • The Scouts (Scraping & Monitoring Bots): Think of these as an endless flock of Zubats, constantly pinging websites 24/7. The second a “Sold Out” button changes or a new product appears, they screech an alert, and the attack begins.
  • The Diggers (Footprinting Bots): These are the Digletts of the operation. They don’t wait for the path to be revealed; they tunnel around a site’s code, looking for hidden product pages before they go public. It’s how they find items days before a release.
  • The Clones (Account Creation Bots): A Ditto army. When a site requires an account to buy something, these bots generate thousands of fakes, each ready to go on drop day.
  • The Blockades (Denial of Inventory Bots): This is the most villainous of all—a team of Snorlaxes. These bots add high-demand items to their carts and just… sit there. They don’t buy them. They just hold them, locking up the inventory so you can’t. When frustrated fans give up and go to a resale site, the scalper finally tells the bot to complete the purchase, using the retailer’s website as their own personal, risk-free warehouse.

This isn’t a couple of kids in a basement anymore. This is a professional industry. Developers sell bot software for big money, and private “cook groups” charge subscriptions for the latest tips and tricks. They’re not just fighting us; they’re fighting the retailers, and it’s an unfair fight from the start.

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Is This Hobby Still Fun?

Okay, tech talk aside, let’s get real about what this actually feels like. Because this isn’t just about code and servers; it’s about our hobby, our community, and the simple joy of shiny cardboard. The relentless efficiency of scalpers has transformed a beloved pastime into a source of stress, frustration, and disillusionment.

Remember the feeling of finding a booster pack at the store? The thrill of not knowing what’s inside? That core experience is being systematically dismantled. Online forums are filled with stories of burnout. “This Hobby is going down the shitter so bad,” one Redditor wrote, “scalpers totally control and ruin the market… I see friends already abandon the hobby.” The constant feeling of competing against invisible machines has replaced excitement with anxiety.

The ones hurt most are the ones this hobby was made for: kids and new collectors. Pokémon is, first and foremost, a children’s game. But what happens when a kid can’t use their allowance to buy a single pack? Or a parent can’t find a birthday gift on a shelf? You risk losing an entire generation of fans. As one person put it, “if scalpers lock them out… the community could collapse.”

This manufactured scarcity has even boiled over into real-world conflict. There are viral videos of grown adults getting into fistfights in the toy aisles of Target and Costco. It’s a direct result of the high-stakes, desperate environment scalping has created. It’s also led to a wave of scams, where people buy products, take out the good packs, reseal the box, and return it for a refund, leaving some unlucky person to buy a box of duds.

Ultimately, the Pokémon franchise is about community, friendship, and “catching ’em all.” The scalping economy is the complete opposite. It’s hostile, profit-driven, and exclusive. Scalpers aren’t fans. They are, as many in the community have noted, the real-world Team Rocket—an organization that steals Pokémon for profit, with no love for the creatures themselves. And that cultural damage is a much bigger threat than any temporary shortage.

Following the Money

So why has our chill hobby turned into the Wild West? Simple: there’s gold in them thar booster packs. A lot of gold. The conflict is fueled by a secondary market so huge it has turned trading cards into a legitimate financial asset.

The global trading card market is worth billions, and Pokémon is its undisputed champion. This has created a world where the drivers of value are rarity and condition, not just how cool a Pokémon looks. When celebrities like Logan Paul buy a single card for over $5 million, it sends a message: this isn’t just a game anymore.

This has attracted a new kind of participant who sees a Charizard not as a cherished part of a collection, but as a stock to be flipped. The community often distinguishes between “investors” and “scalpers.” An investor might be like a Pokémon Breeder, carefully holding onto sealed products for years, hoping they appreciate. A scalper, on the other hand, is more like a poacher, using bots to clear out a new release at retail price just to flip it for a massive profit during the launch-day hype.

And the potential profit is insane. Just look at the markups on some recent popular sets.

Table 1: The Scalper’s Markup – A Tale of Two Sets

ProductSetMSRPPeak Resale PriceMarkup (%)
Elite Trainer BoxHidden Fates (2019)$49.99~$429.99~760%
Elite Trainer BoxCelebrations (2021)$49.99~$249.99~400%
Pokémon Center ETBCelebrations (2021)$64.99~$385.51~493%
Booster PackHidden Fates (2019)~$5.00 (est.)~$30.00~500%

When you can get a 400% to 700% return on a retail product, it creates an economic incentive so powerful that it makes investing in sophisticated bots seem like a no-brainer. This is the engine driving the whole crisis.

Caught in the Crossfire

In every Pokémon journey, the local Pokémon Gym is a vital hub. It’s where you test your skills, meet other trainers, and get advice. In our world, that’s the local game store (LGS). And right now, these gyms are under siege.

Far from getting rich off the hype, these small businesses are often the biggest victims. Their main problem is allocation. For any big release, distributors only send them a tiny fraction of what they order. Imagine a gym leader preparing for a wave of new trainers, only to be given three Pidgeys to hand out.

This forces store owners into a terrible choice with no good outcome.

  • Sell at MSRP: If they sell their limited stock at the suggested price, it’s gone in seconds, often to the first person in line—who might just be a scalper ready to flip it online. The store makes a tiny profit and is left with dozens of disappointed regulars.
  • Sell at Market Price: If they price the product closer to what it’s going for on eBay, they can actually make enough money to keep the lights on. But then, their own community accuses them of being no better than the scalpers, with some feeling the stores have “crossed a line”.

It’s a no-win situation. LGSs are the heart of the TCG community—they host tournaments, teach new players, and give us a place to connect. This crisis is forcing them to choose between community and survival, and that’s a battle no one wants to see them lose.

The Corporate Response…?

With all this chaos, you’ve got to be asking: Where’s Professor Oak in all this? What is The Pokémon Company, the very creator of our beloved game, doing to stop the bad guys? Well, they’re trying a few things, though the community is divided on whether it’s enough. The company has officially addressing the issues of product shortages and scalping.

The most visible tactic is the virtual queue on the Pokémon Center website. In theory, it’s a fair system to manage traffic. In reality, it often feels like a waiting room where honest customers sit patiently, only to find out the bots already snuck in the back door and cleared the place out. While you’re in line, they’re already checking out. This has led to some legitimate users getting banned from the Pokémon Center website by overzealous anti-bot measures.

Their other big move is promising to print more cards. This “print to oblivion” strategy can work over the long term. The Shining Fates set was a great example; it was scalped hard at first, but they reprinted so much of it that it ended up sitting on shelves for years, likely costing hoarders money. The problem? Reprints come months later, long after the initial hype has soured. And as one critic pointed out, if bots can buy 90% of one million boxes, they can just as easily buy 90% of two million. More printing can sometimes just mean “more resources for scalpers.”

At the heart of it is a tricky balancing act. Pokémon Company CEO Tsunekazu Ishihara admitted the resale market is “problematic,” but also said of rare vintage cards, “it’s not our place to say that they’re not” valuable. They have to keep new fans happy without tanking the long-term collectibility that makes the hobby special. It’s a tough position, but for many fans stuck in queues, it feels like the current strategy just isn’t cutting it.

The Path Forward

Alright, it’s easy to feel like we’re stuck in a loop of losing to the Elite Four of Scalping. But it’s not hopeless. This isn’t a battle we have to fight alone, and there are some powerful moves we, the community, and the companies can make to turn the tide.

TM01: Technological Fortification (A Better Defense)

Retailers need to upgrade their security. Basic CAPTCHAs are like using Tackle against a Gengar—they don’t work. They need to invest in smart, AI-driven systems that can actually tell a human from a bot. They also need to be unpredictable, randomly changing defenses so bot developers can’t keep up.

TM02: Policy Innovation (Changing the Rules of the Game)

How about a “Verified Fan” system like they use for concert tickets? Or a lottery for super high-demand items? A truly bold move would be “made-to-order” pre-orders: leave them open for 48 hours and print enough to fill every single order. That single-handedly makes scalping pointless. Another great idea is for more stores to remove the outer plastic wrap at checkout, making the product “unsealed” and far less valuable to flippers.

TM03: Legislative Action (Calling in the Pokémon League)

The Better Online Ticket Sales (BOTS) Act of 2016 made using bots to buy event tickets illegal. But it doesn’t apply to things like Pokémon cards. Expanding laws like the proposed “Stop Grinch Bots Act” to cover collectibles would give regulators real teeth to go after these operations.

Community Power

At the end of the day, the most powerful weapon is us. Scalpers only exist because someone, somewhere, is willing to pay their ridiculous prices. The number one piece of advice you’ll see in any community forum is the simplest: refuse to buy from scalpers. Be patient. Wait for restocks. Support your local game store when they price things fairly. If we can make scalping unprofitable, they’ll move on.

This is a multi-front war. It requires The Pokémon Company to invest in better tech, retailers to adopt fairer sales models, lawmakers to update the rules, and the community to hold the line. It’s a tough fight, but if we work together, we can make sure this hobby stays about the fun, the friends, and the thrill of the pull.

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